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Master Microsoft 365 and New Outlook Training with Confidence.

At TRACCreations4e, we empower global teams and US government agencies with expert-led Microsoft 365 and New Outlook training, workflow strategies, and hands-on guidance—plus practical support when features don’t work as expected.

Teresa B. Cyrus
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Microsoft 365 & New Outlook Training Offerings

Get Clarity. Get Control. Get Things Done.

Microsoft 365 Coaching & Team Training

Custom Microsoft 365 and New Outlook support for overwhelmed professionals

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Self-Paced Microsoft 365 Learning

Master Outlook, Teams, and other Microsoft 365 applications at your pace

Courses

Blog: The Vault Microsoft 365 Tips

Your Microsoft 365 hub for what's new, quick tips, and time-saving fixes

Blog Posts

Recent Posts

Watch & Learn: Microsoft 365 and New Outlook Tutorials

Dive into quick YouTube lessons where I explain Microsoft 365 and New Outlook features in plain English — plus solutions for when things don’t work as expected.

Playlists: New Outlook Updates 
New Outlook for Windows

Playlist: Microsoft Teams

Playlist: PowerPoint

Playlist: Copilot

Playlist: Camtasia | SnagIt

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What People Are Saying

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New Outlook vs Classic Outlook Comparison
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Compare New Outlook vs Classic Features by Availability

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Speaking & Events

Whether at Microsoft 365 conferences, global webinars, podcasts, or virtual user groups, TRACCreations4e delivers engaging sessions that simplify complex tools into clear, actionable takeaways.

 

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– Guest Presenter at Microsoft Teams Users Group – Pittsburgh
Topic: Web vs Work Grounding In a Copilot Hybrid Workplace 
March 18, 2026

– Guest Presenter: New Outlook Features Unavailable in Classic
February 19, 2026

– Guest on New Outlook Podcast with Lisa Hendrickson, MVP & Host. 
Topic: Quit ChatGPT for New Outlook
January 31, 2026

Our Clients Have These To Say

Transitioning to the New Microsoft Outlook has been challenging for so many of us in 2025. I’m always seeking to learn and grow, so when I saw an opportunity from Microsoft MVP, Teresa Cyrus, to attend her 4-Part New Outlook Webinar series – I JUMPED! Teresa offers a safe and collaborative space to share frustrations and explore new features. She has been so responsive as I head off into the weeds for my own needs and those of my clients. Long story short, TERESA GETS IT and is available to help. I’m grateful to have such expertise in my address book.
Dawn Monroe
Dawn Monroe, MOSM, MCEMicrosoft Office Specialist Master | Microsoft Certified Educator
From an organizational perspective, that is becoming familiar with the technology as well as conducting the training sessions, Teresa is a true professional. After reviewing the participant profile and technology scope of the required training, Teresa prepared the training material, ensured that the environment was prepared for the sessions, successfully communicated a fairly complex technology concept to non-technical participants and followed up on Q&A! Teresa’s training is a key ingredient to providing for ease of new technology adoption by the business departments.
Jeffrey GoldbergExcensure Senior Program Manager
One of my favourite Microsoft 365 specialists, Teresa B. Cyrus, MVP, created an excellent tutorial, explaining something many people don't know... "What Microsoft Copilot Can Really Do (Free vs Paid)?"
Sedleigh Adams, eBusiness Connect UK
Sedleigh Adams, Project ManagereBusiness Connect UK
I’m still using New Outlook and managed to overcome the issues I had. As a technician your course gave me great experience to solve them. I thought the 4-Part New Outlook course was great and certainly useful in my role to help others. I may not use all the features you went through but will enable me to support my clients that do. Thank you again for the course.
Gary Gomes, Flag Computer Repair UK
Gary GomesFlag Computer Repairs UK
I’m excited to share that I have completed “Microsoft Copilot: A Beginner’s Pathway.” Teresa’s course on Miles Masterclass learning journey offered valuable insights into how AI is transforming productivity across Microsoft 365. This program strengthened my understanding of how Generative AI and Copilot can drive efficiency, improve decision-making, and redefine the way we work with Microsoft 365 tool.
Shravani Shriram Deshpande
Shravani Shriram DeshpandeFinance Professional, India
Thank you for the incredible session at Cloud Fest Africa 1.0 — it was truly a game-changer! Your training on Copilot significantly boosted attendees’ research capabilities, making everyday tasks more intuitive and efficient. Also, the highlight for many was the introduction to Microsoft Designer, which unlocked a new level of creativity and productivity for our team.
Temidayo Obasoyen of DE9MICS Consults
Temidayo Obasoyen, CEO De9mics Consults, Nigeria
If you want to learn about Copilot, check out the easy to understand content from Teresa B. Cyrus, MVP. It will save you time and you'll be able to explain it to others at work, easily. 👍
Susan Melchert
Susan MelchertMicrosoft 365 and IT Adoption
How Microsoft Copilot Is Redefining Productivity in Microsoft 365 masterclass helped me build a clear and practical understanding of how Microsoft Copilot works across the Microsoft 365 ecosystem. The concepts were explained in a very structured and beginner-friendly manner, making them easy to apply in real workflows. This course gave me strong foundational clarity to use Copilot more efficiently and confidently, making it a highly valuable learning experience.
Tanvesh Agrawal
Tanvesh AgrawalAspiring Finance & Analytics Professional, India