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Customization: Outlook Sender’s Image & Checkboxes

Customize your inbox by hiding or showing sender images or initials in New Outlook. You can also control how to select multiple emails. Get ready to boost your productivity and take charge of your email experience!

As Microsoft continues to improve its popular email client, New Outlook users can get rid of clutter.

Show or Hide Sender's Image s or Initials

Microsoft understands that everyone has unique preferences when it comes to email interfaces. That’s why they’ve introduced the option to show or hide the sender’s image or initials in New Outlook. By toggling this feature, you can reclaim valuable screen space and focus on what matters most—your email content. Here’s how to personalize your inbox:

  • Click on the VIEW tab | VIEW SETTINGS | MAIL | MESSAGE LIST
  • Scroll to: How do you want messages to appear in the message list.
  • Choose Sender images or Name Only.

That’s it.

Choose to Display Checkboxes

In the past, selecting multiple emails in New Outlook meant dealing with clunky checkboxes that crowded your message list. That’s no longer the case! Microsoft has simplified the experience by removing the checkboxes and introducing cleaner, faster ways to select messages. 

NOTE: In the past, the SELECT button appeared on the right side of the Message List menu. As of late October 2026, the Select button has been removed, and the setting has been renamed to Checkboxes. You must enable ‘Checkboxes’ in the settings. 

Here’s how you can do it.

  • Click on the VIEW tab | VIEW SETTINGS | MAIL | MESSAGE LIST
  • Scroll to: How do you want messages to appear in the message list?
  • Choose Checkboxes.

Once enabled, you can:

  • Toggle on/off the checkboxes when you hover over a message. 
Shortcut Tip:
  • Press the CONTROL key to select individual emails.
  • Hold the SHIFT key and click the first and last emails to select everything in between

Conclusion

Microsoft continues to enhance New Outlook, making it the ultimate email management tool for professionals. With the ability to customize your inbox and streamline email selection, you can take control of your workflow and boost your productivity.

Additional Resources

Check out these videos in this playlist if you are a starting to use New Outlook for the Web or New Outlook for Windows.